Privacy Policy
Effective as of: May 11, 2026
This Privacy Policy explains how Ashby Chimney New York handles the personal information of people who visit ashbychimneynewyork.com or submit a service request through the site. It covers what information is collected, how it’s used, who may receive it, and the choices visitors have. By using the site or sending in a request - whether through a contact form, a quote request, a chat, or a phone inquiry - a visitor is agreeing to the practices described here. If someone does not agree with this policy, the best course of action is to stop using the site and not submit any personal information. Ashby Chimney New York may update this policy from time to time; the revised version will be posted here with an updated date. Continued use of the site after changes are posted means the updated policy is accepted.
How long we keep your information
Ashby Chimney New York holds onto personal information only for as long as it takes to coordinate and fulfill the service request a visitor submitted, or as long as the law requires. Once that purpose is met and there’s no legal obligation keeping the records open, the information is removed from active use. Visitors who would like their information deleted sooner can reach out through the contact page and Ashby Chimney New York will handle it within a reasonable time, subject to any applicable legal requirements.
Children’s privacy
ashbychimneynewyork.com is a general-audience website intended for adults seeking home services. It is not designed for, directed at, or marketed to children under the age of 13. Ashby Chimney New York does not knowingly collect personal information from anyone under 13. If a parent or guardian believes their child has submitted information through the site, they are encouraged to get in touch so that the records can be located and deleted promptly.
Who receives your information
When a visitor fills out a form, requests a quote, or otherwise submits information on ashbychimneynewyork.com, that information doesn’t stay solely with Ashby Chimney New York. The whole point of the site is to connect homeowners with skilled local pros who can actually show up, assess the job, and do the work - and that connection requires passing the visitor’s details along.
Specifically, the contact information and project description a visitor provides are routed to the licensed tradespeople, local contractors, and home-service companies in the New York, NY area who are positioned to respond to that type of request. These are established businesses and skilled professionals operating in the region - they review the inquiry, reach out to the visitor directly, and provide quotes or schedule service on their own terms. Because they run their own operations independently, their handling of a visitor’s information is governed by their own privacy practices, not this policy.
Ashby Chimney New York may also share information with technology vendors and platform providers that support the site’s operations - for example, hosting services or form-processing tools. These providers access information only as needed to perform their specific function. Ashby Chimney New York does not sell personal information for advertising purposes.
Text messages and communications
If a visitor provides a mobile phone number and consents to text messages, Ashby Chimney New York or its service partners may send SMS communications related to the submitted request. A few things to keep in mind:
- Message frequency will vary depending on the nature and status of the request.
- Standard message and data rates may apply, depending on the visitor’s mobile carrier and plan.
- To stop receiving text messages at any time, reply STOP to any message.
- To get help or more information about the messaging program, reply HELP.
Consent to contact
When a visitor submits a form, initiates a chat, or sends information to Ashby Chimney New York through ashbychimneynewyork.com, that action constitutes express consent to two things. First, the visitor agrees that their information may be transferred to the local home-service professionals and partner companies described in the sharing section above. Second, the visitor expressly agrees to be contacted - by phone call, email, or text message - by Ashby Chimney New York and by those professionals, for the purpose of following up on, quoting, or scheduling the requested work.
It’s important to be clear: agreeing to receive calls or text messages is not a requirement for purchasing any service. A visitor can still hire a company found through this site without consenting to texts or recorded calls. Consent to those communication methods is entirely optional, and declining will not prevent someone from obtaining service.
What information is collected
Ashby Chimney New York collects information in two general ways: directly from visitors who submit it, and automatically through standard web technology.
Information visitors provide - When someone fills out a contact form, requests a quote, starts a chat, or calls in, Ashby Chimney New York may collect:
- Name
- Phone number
- Email address
- Service address or general location
- Description of the project or service needed
Technical information collected automatically - Like most websites, ashbychimneynewyork.com collects basic data about how visitors interact with the site. This may include the pages visited, time spent on the site, browser type, device type, and general location based on IP address. This data is used to keep the site running smoothly and to understand how visitors find and use it. It is not linked to a visitor’s name or contact details unless that visitor also submits a form.
Questions about this policy
If you have any questions about how Ashby Chimney New York handles your personal information, or if you’d like to request access to or deletion of your data, we’re happy to help. Just head over to our contact page and send a message. Ashby Chimney New York will do its best to respond promptly. This policy was last updated on May 11, 2026 and applies to information collected through ashbychimneynewyork.com as of 2026.